Privacy Policy | Prostate PQ by Theralogix
Last Updated: March 9, 2026  |  Effective Date: March 9, 2026

Privacy at a Glance

Your Data is Safe

We use industry-standard encryption and secure servers. We never sell your personal information to third parties.

Minimal Collection

We only collect what's necessary to process your order, improve your experience, and provide customer support.

Your Rights

You have the right to access, correct, or delete your data at any time. Contact us at [email protected].

Table of Contents

1. Who We Are

This Privacy Policy applies to Prostate PQ, a website operated to provide information about and facilitate purchases of Prostate PQ supplements manufactured by Theralogix. When we say "we," "our," or "us" in this policy, we are referring to the operators of prostatepq.com and the Theralogix brand.

Our website address is https://prostatepq.com. Our primary contact email is [email protected].

We are committed to protecting your privacy and being transparent about how we handle your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal information.

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website. The categories of personal data we may collect include the following.

Information You Provide Directly

When you interact with our website — by placing an order, creating an account, signing up for emails, or contacting our support team — you may provide us with:

  • Contact Information: Full name, email address, phone number, and mailing address.
  • Order and Payment Information: Billing address, shipping address, and payment details. Note that full payment card numbers are processed by our secure payment processor and are never stored on our servers.
  • Account Credentials: Username and password if you create an account on our website.
  • Communications: Any messages, questions, or feedback you send us via email or contact forms.
  • Health-Related Preferences: If you voluntarily share information about health conditions or supplement preferences when contacting support, we treat this with the highest level of sensitivity.

Information Collected Automatically

When you visit prostatepq.com, certain data is collected automatically through standard internet technologies, including:

  • Log Data: Your IP address, browser type, operating system, referring URLs, and pages viewed on our site.
  • Device Information: Information about the device you use to access our site, including hardware model, screen resolution, and unique device identifiers.
  • Usage Data: How you navigate our site — pages clicked, time spent, and actions taken such as adding items to a cart or clicking the "Buy Now" button.
  • Location Data: General geographic location inferred from your IP address (city and country level only; we do not collect precise GPS data).
  • Cookies and Similar Technologies: As described in Section 5 below.
Important: We do not collect sensitive health records, medical history, or personally identifiable health information beyond what you voluntarily share with us in a support context.

3. How We Use Your Information

We use the personal information we collect for specific, legitimate purposes. We never use your data for purposes incompatible with those described here. Our primary uses include:

  • Order Fulfillment: Processing and shipping your Prostate PQ orders, sending order confirmations, tracking information, and handling returns or refunds.
  • Customer Support: Responding to your questions, resolving complaints, and providing assistance with your purchases.
  • Account Management: Creating and managing your account, maintaining your preferences, and enabling repeat purchases.
  • Marketing Communications: Sending promotional emails, newsletters, and product updates — only if you have opted in to receive them. You can unsubscribe at any time.
  • Website Improvement: Analyzing site usage to improve navigation, content, and user experience on prostatepq.com.
  • Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent transactions and other illegal activity.
  • Legal Compliance: Complying with applicable laws, regulations, and legal processes, including responding to lawful requests from public authorities.
  • Personalization: Tailoring website content and offers to your interests based on your browsing behavior.
Legal Basis (for EEA/UK visitors): Where applicable, our lawful bases for processing are: performance of a contract (order fulfillment), legitimate interests (fraud prevention, marketing improvement), compliance with a legal obligation, and consent (for email marketing).

4. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your information only as described below:

  • Service Providers: We work with trusted third-party vendors who perform services on our behalf, such as payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., UPS, USPS, FedEx), email marketing platforms, and customer support tools. These vendors are contractually obligated to protect your data and may only use it to perform services for us.
  • Business Partners: If you purchase Prostate PQ through a partner retailer such as Amazon or Walmart, that retailer's own privacy policy governs the data collected during that transaction.
  • Analytics Providers: We share anonymized or aggregated usage data with analytics providers such as Google Analytics to understand website traffic and behavior. This data cannot identify you personally.
  • Legal Requirements: We may disclose your information to government authorities, law enforcement, or other parties if required by law, court order, or to protect our legal rights or the safety of our users.
  • Business Transfers: If Prostate PQ or Theralogix is acquired, merged, or its assets are transferred, your personal information may be transferred as part of that transaction. We will notify you before any such transfer if it materially affects how your data is used.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. Here is what you need to know.

What are cookies? Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and recognize you on return visits.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function correctly (e.g., maintaining your shopping cart, enabling secure login). These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our site by collecting anonymous data on pages visited and time spent. We use Google Analytics for this purpose.
  • Marketing and Advertising Cookies: Allow us to show you relevant advertisements on other websites and measure the effectiveness of our ad campaigns (e.g., Facebook Pixel, Google Ads).
  • Preference Cookies: Remember your settings and preferences such as language or region.

How to manage cookies: You can control and delete cookies through your browser settings. Most browsers allow you to block all cookies or prompt you before accepting them. Please note that disabling certain cookies may affect the functionality of our website.

You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. Data Security

Protecting your personal information is a priority for us. We implement a variety of technical and organizational security measures to safeguard your data, including:

  • SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using SSL (Secure Sockets Layer) technology, indicated by the padlock icon in your browser address bar.
  • Secure Payment Processing: We use PCI-DSS compliant payment processors. Full credit card numbers are never stored on our systems.
  • Access Controls: Access to personal data is restricted to authorized personnel who have a legitimate business need to access it.
  • Regular Security Reviews: We conduct periodic reviews of our data collection, storage, and processing practices to protect against unauthorized access.
Please Note: No method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. If you believe your account or data has been compromised, please contact us immediately at [email protected].

7. Your Rights and Choices

Depending on where you reside, you may have certain rights regarding your personal data. We honor these rights for all users, regardless of location.

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Rectification: You may ask us to correct inaccurate or incomplete personal information.
  • Right to Erasure ("Right to be Forgotten"): You may request that we delete your personal data, subject to certain legal exceptions (e.g., where we are required to retain data for legal or financial reasons).
  • Right to Restrict Processing: You may ask us to temporarily stop processing your data in certain circumstances.
  • Right to Data Portability: You may request that we provide your data in a structured, machine-readable format.
  • Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time.
  • California Privacy Rights (CCPA): California residents have additional rights under the California Consumer Privacy Act, including the right to know about personal information collected, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. We may need to verify your identity before processing certain requests.

8. Children's Privacy

Prostate PQ supplements are intended for adult men. Our website and products are not directed at children under the age of 18.

We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will promptly delete such information from our records.

Our website contains links to third-party websites and resources, including references to clinical studies published in medical journals, product listings on Amazon and Walmart, and external health information sources such as WebMD and the European Journal of Clinical Nutrition.

These third-party sites have their own privacy policies, and we have no control over their content or data practices. We encourage you to read the privacy policy of any site you visit. Our Privacy Policy applies only to prostatepq.com and does not cover any third-party websites, even if linked from our site.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the services we offer. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this page.
  • Post a notice on our website or send an email to registered users, where appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of prostatepq.com after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us through any of the following channels:

We are committed to resolving any privacy-related concerns promptly and transparently. We will acknowledge your request within 5 business days and aim to fully resolve all inquiries within 30 days.

Have Questions? We're Here to Help.

Our team is available Monday through Friday to answer any privacy or product-related questions.

Contact Us Today